n8n for ITOps

Scale your IT operations Shrink your workload

IT ops automation involves using software and technology to automate routine IT operations tasks, such as helpdesk, ticketing, employee lifecycle, alerts and incidents. This reduces the need for manual intervention, increases efficiency, and minimizes human error. By automating repetitive processes, IT teams can focus on more strategic activities and improve overall system reliability and performance.

In IT Ops, automation improves efficiency in key areas. Automation can create and route tickets for helpdesk and ticketing while chatbots handle common user questions. In employee lifecycle management, onboarding tasks like setting up accounts and access can be automated, as well as offboarding processes that revoke permissions and recover assets. Additionally, alerts and incident management can be automated to quickly detect and respond to IT issues, reducing downtime.

To get started with IT Ops automation in n8n, you can either use n8n Cloud, a hosted solution that requires no installation, or self-host n8n for more control and customization.
If you choose the cloud option, simply sign up on the n8n website to access the editor.
For self-hosting, install n8n using Docker or Node.js and open the editor in your browser.
Once you’re set up, create workflows by adding nodes for various services like ticketing systems or monitoring tools to automate your IT processes.

The performance limits of n8n depend on your plan and the complexity of your workflows:

• Standard Plan: A single instance can process up to 220 executions per second, depending on resources.
• Self-Hosted Plans: Multi-instance setups can handle higher loads.
• Benchmarking Tools: n8n provides tools to help you understand performance for your specific use case.

For hosted plans, data is stored in the EU, specifically on servers in Frankfurt, Germany. For self-hosted plans, you have control over where your data is stored. n8n takes privacy and security seriously, and you can review the security practices and policies here.

Executions are much more powerful than the ‘operations’ or ‘tasks’ that you’re billed on in other products.

An execution is a single run of your entire workflow. It doesn’t matter how many steps are in the workflow or how much data it processes — it’s still a single execution.

This makes your usage more predictable than other tools where you pay individually for every step or task. With n8n workflows you can do things in a single execution that would take 10,000 operations in other tools.